Senior Key Accounts Manager

My client a leading company based in Hemel Hempstead are searching for a Senior Key Accounts Manager.

As a Senior Key Accounts Manager you will join a growing team to oversee a portfolio of brands to enable further business growth.

Your responsibilities will be to service and support the clients, maintaining strong working relationships with a variety of senior stakeholders including IT Directors, providing solutions around both hardware and software queries and ensuring that customer service is consistently delivered. You will also generate new business opportunities from both existing and new customers, utilising industry experience to upsell, cross sell and generate new leads.

You will be joining a successful and expanding business where you are empowered to make the decisions that drive value for customers and are rewarded for developing innovative solutions.

Looking for someone with experience with EPOS, Inventory systems, Labour management, tools that are regularly implemented into the hospitality and retail sectors. 

Key Skills and Experience Required:

• Previous Senior Key Account Management experience .
• Exceptional ability to build & maintain customer positive relationship, with strong proximity
• Ability to understand & work with technology as a product.
• Strong communication and stakeholder management skills across all levels of an organisation – focussing in C Level interactions.
• Independent & self-motivated.
• Brilliant negotiation skills.
• Must be used to working within a team, be comfortable with performance measurement and achieving targets.
• Ability to identify customers critical business needs and ability to exceed customer expectations.
• Strong analytical skills

Desirable Skills and Experience

• Proven track record of generating and converting new business opportunities
• A background of restaurant solutions or operations
• Restaurant service and support, deployment or Area Manager knowledge
• Experience or understanding of EPOS
• Understanding of the operational process surrounding the QSR industry

If this sounds something of interest, please apply with your up to date CV for immediate consideration.